Do you ship to my country?
We ship to most countries in Europe.
If you reside outside of Europe, please visit:
ferriswheelpress.ca for shipping to Canada;
ferriswheelpress.com for all other locations.
How long do I have to wait to get my order?
*Please note that due to COVID-19 and increased precautions in shipping facilities some orders may be delayed*
We try our best to ship out orders within 1-2 business days, excluding weekends and holidays. If you placed your order on the weekend or holiday, we will try our best to process the order on the next business day. Once your order has been processed, you will receive an email with your tracking number (if available). Please see below for the estimated delivery time:
Standard shipping: 3 – 9 business days
Express shipping: 3 - 5 business days
Please visit our other sites listed above for shipping destinations outside of Europe.
Do you provide tracking numbers?
With any order placed within Europe, you will receive an automated email with your tracking number once your order has been processed and shipped out.
Help! My item has not arrived yet.
If you have placed an order and are located outside of Europe, please be patient as customs clearance times may vary. If you have waited for more than 1 -2 days outside the expected delivery date, please contact us at email@example.com.
Can I make changes and/or cancel my order?
Please ensure that your order is correct at the time of payment, as we are unable to make any changes to your order after it has been processed in our system.
Didn’t answer your questions or concerns?
If we didn’t answer any questions or concerns you may have, please don’t hesitate to send us an email at firstname.lastname@example.org. We’d love to hear from you!