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Shipping Policy

Shipping Policy

*Orders €99 or over, receive free standard shipping within Europe and United Kingdom.

Do you ship to my country?

We ship to most countries in Europe.

If you reside outside of Europe, please visit:
ferriswheelpress.ca for shipping to Canada;
ferriswheelpress.sg for Singapore;
ferriswheelpress.au for Australia;
ferriswheelpress.com for all other locations.

 

How long do I have to wait to get my order?

*
Please note that due to COVID-19 and increased precautions in shipping facilities some orders may be delayed*

We try our best to ship out orders within 1-2 business days, excluding weekends and holidays. If you placed your order on the weekend or holiday, we will try our best to process the order on the next business day. Once your order has been processed, you will receive an email with your tracking number (if available). Please see below for the estimated delivery time:

Standard shipping: 3 – 9 business days

Express shipping: 3 - 5 business days

Please visit our other sites listed above for shipping destinations outside of Europe.

 

Do you provide tracking numbers?

With any order placed within Europe, you will receive an automated email with your tracking number once your order has been processed and shipped out.

 

Help! My item has not arrived yet.

If you have placed an order and are located outside of Europe, please be patient as customs clearance times may vary. If you have waited for more than 1 -2 days outside the expected delivery date, please contact us at support@ferriswheelpress.com.

 

Can I make changes and/or cancel my order?

Please ensure that your order is correct at the time of payment, as we are unable to make any changes to your order after it has been processed in our system.

 

Can I combine discount codes on my order?

Only one discount code can be used at a time per order. This is a limitation of our website.

 

Didn’t answer your questions or concerns?

If we didn’t answer any questions or concerns you may have, please don’t hesitate to send us an email at support@ferriswheelpress.com. We’d love to hear from you!